Terms and Conditions
It is mandatory to accept the terms and conditions to continue. RACAFE & CIA. S.C.A. is committed to study and analyze all reports received and open an investigation for cases that in the opinion of RACAFE merit it, as well as to take corrective actions when the veracity, consistency and accuracy of this information is verified.
Anonimato
If you want RACAFE & CIA. S.C.A. to contact you, you must provide your contact information. If you choose to remain anonymous you may do so, but it will not be possible to inform you about the result of your report. If you have chosen to remain anonymous, we recommend that you do not provide any information that would make you identifiable and, in any case, we undertake not to make any effort to identify you. Finally, RACAFE & CIA. S.C.A. recognizes that it is possible that within the investigations that are carried out, the person who made the report is determined, if that is the case, we will not disclose your identity unless expressly ordered by an administrative or judicial authority.
Cookies
Cookies are pieces of information sent by a Web site at the same time you are visiting that Web site. These pieces of information allow the web site to remember important information that will make it more user friendly. Some uses of such cookies are to remember information you have submitted while completing a report (name, contact number, email address, etc.). You can choose to have your computer warn you each time a cookie is being sent. We suggest you look in your browser's help menu to learn the correct way to modify your cookie defaults. RACAFE & CIA. S.C.A. does not store permanent cookies on your computer, but we recommend that you close your browser after submitting a report to have the temporary cookie removed from your computer.
Security
Maintaining the security of your information is of great importance to us. RACAFÉ & CIA. S.C.A. takes technical, contractual, administrative and physical measures to protect your information. All information is managed under a security connection (SSL) encrypted for the protection of the same.