We are proudly Racafé. All of our actions are cimented upon these seven pillars that characterize us in all our commercial and human relationships, both within Racafé and in relation to the producers and the actors involved in the coffee industry nationally and internationally.
We handle our clients’ information with the utmost care and discretion, guaranteeing the integrity of all resources and data
Doing our best since day one by acting with initiative, prioritizing and carefully planning every activity. We make the most of time, in order to be punctual, meet every deadline and comply with every commitment and work program.
We believe in building a better country through leading by example, respecting the law and transmitting to our families the importance of being a good citizen. We promote environmental management and building community by means of open and respectful communications.
In order to fulfill our commitment with excellence we strive to improve our organization everyday, which implies a constant reinvention of our organization. We are always looking to learn from our mistakes; therefore we value feedback as a fundamental part of our improvement process, and we are open and honest when we don’t know something or when we might need some help.
We assume the consequences of our actions and decisions, which are driven by responsibility and not by a desire of recognition. We honor our obligations, delivering products, services, and solutions to our clients in a thoroughly manner. Our hiring process is impartial and unbiased and we hold our reports to the highest degree of fidelity and veracity.
We build long-term win-win relationships with our customers and suppliers, based on trust, and fair and clear negotiations; acting always within clear policies and rules. We correct our mistakes privately and acknowledge them publicly.
We are convinced that every day is an opportunity to promote and find new ideas and opportunities. Therefore we try to remain at the forefront of the business management in order to make sure we constantly put fear aside and dare to venture into unconventional ideas. We see the importance of overcoming our comfort zone and getting out of our daily routine.
Experiences
In Colombia there is coffee production all year round; there is a main season and a less abundant one, but the quality of the product does not change.
News
In February 2022, Racafé became the first private green coffee trader in the country to receive AEO accreditation
News
Colombian coffee is appreciated worldwide for its characteristic smooth and pleasant flavor.
Projects
Racafé decided to provide our coffee growers with biosafety kits to protect their well-being and that of their families
News
in 2018 this solar plant was inaugurated, making Racafé a pioneer in the export of coffee produced with renewables energies.